The Council and the European Parliament have agreed on a provisional version of the Right to Repair Directive. It has some key aspects: manufacturers will be required to provide an additional 12 months of warranty to users after a repair, will be required to offer replacement parts at a reasonable price, and will be required to accept second-hand parts or 3D printer spare parts.
The EU will require manufacturers to carry out necessary repairs within a reasonable time, while maintaining the consumer’s right to choose between repair and replacement for defective products still under warranty.
There will be a standardized European repair information form, which will be provided free of charge: something that will greatly help small service centers deal with customers.
The EU will also open a European online repair platform, which will detail repair services in member countries.
Implementation of the new provisions will take time, but it is a step in the right direction.
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