Boom Beach at the forefront it’s a strategy game developed by the London based Space monkey games and mobile gaming giant Supercell. Expanding the boom beach universe, the game is a 9v9 team shooter and tactic-based title. Capture areas with the help of your teammates as you defeat the enemy group. By contacting support, players can clarify any questions and problems and notify the developers of any bugs or glitches. Here is our step by step guide to contacting the Boom Beach Frontlines customer service team.

There are various types of frequently asked questions in the community, and the support team has already answered many of them on their official support website. But if a player can’t find the relevant answers he is looking for, he can contact the Boom Beach Frontlines support team.

Currently there are three ways to contact Boom Beach Frontlines customer support team. Players can contact directly via the game settings, contact the officer support website, through support mail, or by contacting the developers at Space monkey directly through social media handles.

Contacting via Boom Beach Frontlines Official Support Website

Sometimes, due to problems and bugs, a player may have trouble logging into the game as well. In these cases, players can go directly to the official Boom Beach Frontlines support website. From there they can access customer support options.

Access to the FAQ section

  • Players can check the official support website and FAQs for issues that have already been fixed by the support team.
  • To find solutions to the problem, players can filter the results by typing some keywords of the problem in the search bar. It is recommended that you visit the FAQ section before contacting the support team. Chances are most players will find the exact problem here.

Contact the support team

  • If a player cannot find the relevant answers to their problems or the problem persists or is something different, you should contact the support team. To do this, they can contact the game’s official support website.
  • Go to the top right corner of the page, players will find a send a request option.
Boom Beach Frontlines customer support
Image via Space Ape Games
  • Players must fill in the required details in this submission form, players will be asked to: e-mail address, subject / category of the problem and a description of the problem they are facing players can attach an optional image or snapshot of the problem or bug they are facing
  • Once you have filled in all the required details, click blue submit button, the support team usually teases 12 – 48 hours to reply.

How to contact via the in-game customer service option

Boom Beach Frontlines customer support
Image via Space Ape Games
  • To contact the support team directly via the game, open the game and go to the top right corner, then tap Settings.
Boom Beach customer support
Image via Space Ape Games
  • After opening the settings menu, head to the Contact us button at the bottom of the menu and tap it.

Contact via support mail

Players can also contact the support team via support email if they are unable to access the game due to some issues. To facilitate the transmission of messages, players should compose their letters in such a way that it is not difficult for developers to understand. The letter must contain:

  • The category of the problem you are facing.
  • There player tag or account name.
  • Your email address. (the one with which the game is connected is recommended)
  • The message you want to convey.

How to contact the developer team directly

Another approach would be to contact the developers via their He manages social media. Players can contact the team at @boombeachFL who is the officer Twitter handle of Boom Beach on the front line. Players should also follow up on theirs Discord server where tons of passionate fans are there to help users solve their questions.

Boom Beach Frontlines customer support
Image via Space Ape Games
  • Go to settings and go to social networks menu.
  • Players will find both Twitter And Discord of Boom Beach on the front line.

These are some of the ways to contact the Boom Beach Frontlines customer support team for help!

However, are you having trouble contacting the Boom Beach Frontlines customer support team? Go directly to our comments section and resolve your questions. Good game!

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Philip Owell

Professional blogger, here to bring you new and interesting content every time you visit our blog.