LG devices on T-Mobile may have suffered a severe hiccup towards the end of the weekend. A change in the backend caused a persistent error to appear on LG devices which caused “LG IMS” to crash without being able to connect to cellular services. The following error message above continued to appear, even after it was deleted, with little time to perform other actions in between the error messages.
Unfortunately, LG IMS has stopped.
The good news is that a resolution has been passed. Anyone with an LG device on T-Mobile experiencing this problem should restart their devices to fix the problem. Those who don’t restart their devices should see the problem fixed the next day. This was confirmed by one of the TMo report‘reliable sources’.
LG Velvet in the Dual Screen accessory
The cause of the problem was a change made by T-Mobile to its systems which affected LG devices connected to the operator. The app that displayed the error, LG IMS, is a system protocol used to manage data and voice connections over LTE. This component of LG’s firmware was briefly discontinued, preventing these devices from making calls or using their device with the message constantly in between.
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