On Friday, Samsung sent an email notification to its users in the US (I also received a notice personally). The email came from Samsung USA with the subject: “An Important Notice Regarding Customer Information.”
In late July 2022, an unauthorized party acquired information from some of Samsung’s US systems. Around August 4th, through our ongoing investigation, we determined that certain customers’ personal information was affected.
The breach occurred in July 2022, according to the email. Samsung determined on August 4 (almost a month later) that the data was interested, but it has waited that long to let customers know. Perhaps Samsung wanted to make sure it knew what kind of data had been compromised before notifying users. Samsung goes on to clarify what kind of data they might have been affected by.
We have taken action to secure the affected systems, we have hired a major external cybersecurity firm, and are coordinating with law enforcement. We want to assure our customers that the issue has not affected Social Security numbers or credit and debit card numbers, but in some cases it may have affected information such as name, contact and demographic information, date of birth and information. product registration. The information affected for each relevant customer may vary.
The email directs customers to Samsung’s Security Response Center landing page, which includes contact information for major US credit bureaus. Although social security or credit card numbers apparently were not affected, customers should continue to monitor their credit reports for any unusual activity.
This notice applies to US-based Samsung Account holders as US systems were those that were accessed unauthorized.
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