Survivors of the wild arena It is new Battle royal shooter game that has recently launched in selected regions. From the house of Ubisoft, the game asks users to choose their survivor to fight against 39 other users on an exotic island. Even before the global launch, the game amassed over 50,000 downloads as users from various regions joined this savage battle to prove themselves on a wild and exotic island. The need to contact customer support is constantly increasing at Wild Arena Survivors. Here is our step by step guide to contacting the Wild Arena Survivors customer support team.
While the game has successfully delivered all the key elements expected of this genre, there are still many issues that need to be addressed by the developers. Some fans face obstacles in the form of bugs in the game, account issues and in-app purchase issues. We want all users to have a smooth and hassle-free gaming experience without being bothered by game bugs.
The support team has already answered many frequently asked questions on the game’s official website. But if anyone fails to satisfy themselves, Wild Arena Survivors customer service is available to contact at any time to answer player questions.
There are three ways to contact the Wild Arena Survivors customer support team. Players can contact you from game menu options. They can contact us via the official support site or contact Ubisoft developers directly, via social media handles.
How to contact via the in-game customer service option
Players must launch the game on their devices. Once the game splash screen loads, they need to follow the steps below:
- Touch the gear wheel icon present in the upper right corner of the game’s home screen. This would take you to the Game Settings menu.
- The Settings menu has six tabs, namely, General, gameplay, graphics, audio, quick chat, And Support. You will find them on the left of the screen. Users need to access the Support tab.
- Touch the Contact us option under the I need help? next section. This would take you to the Wild Arena Survivors mobile support website.
- You will find that the developers have already addressed the Frequently asked questions about there. To view them, you just need to access the category your problem / question falls into and read the answers by simply tapping on the Questions. You can also filter the results by entering your problem keywords in the search bar. It is as if you will find your exact problem here.
Report a case
- If your problem persists or is something different, you need to connect to support via online chat. To do this, just tap the message icon in the lower right corner of the Support Page.
- You will be immediately connected to a chatbot. It would require the following details gradually, in the form of texts.
- Your email address is the first step.
- You will be asked to select the category of your problem next among the choices listed by the bot. It could be related to the account, the game or another category.
- Once you return back, it will ask you to select a subsequent subcategory, from the options listed.
- Finally, you will be asked to describe your problem / request in detail.
- After describing your problem, tap Submit. This would forward your case to the Support the team experts who will contact you at the email address you provided within 48 hours. If needed, you can follow up in the same mail chain.
Note: Users should check all their mail folders during this period (including the SPAM folder) to not miss replies. Refrain from starting a new conversation during this 48 hour period as it may slow down their responses.
Contacting via Wild Arena Survivors Official Support Website
Players can go directly to the official Wild Arena Survivors support website and access the customer service option from there. It could be another alternative in case players are having trouble logging in and can’t access the in-game support option.
- Visit the game’s official website. This would redirect you to the Wild Arena Survivors support website.
- You can access the Frequent questions And Report a case from this page. The steps to do this are the same as we discussed in the previous section.
How to contact the developer team directly
You can email the developer team directly to the account. Another approach would be to contact the developers via their He manages social media. You can contact the team at @WildArenaSurvivors, who is the official Facebook Wild Arena survivor ID. Players should also follow up on their Discord server, where tons of passionate fans are there to help users solve their questions.
However, are you having trouble contacting the Wild Arena Survivors customer support team? Go directly to our comments section and resolve your questions. Good game!
Start a new Thread