From the house of Riot Games, League of Legends: Wild Rift is the modified version of the immensely popular MOBA title, League of Legends. Users can now immerse themselves in the experience of a 5V5 online multiplayer battle arena and earn their legend with dynamic champions and evolving strategies. The super smooth controls and its wonderful UI system have earned it the tag of one of the greatest strategy team fighting games never. From the very first Try alpha launched, the game received a lot of love and appreciation. Users from all corners of the world have come together to show off their skill shots, turn the tide in insane team combat, and master the rift to earn their legend. The need to contact the customer support team is constantly increasing in League of Legends: Wild Rift.
While the game has successfully delivered all the key elements expected of this genre, there are still many issues that need to be addressed by the developers. Some fans face obstacles in the form of bugs in the game, account issuesissues related to in-app purchasesand more related to the game problems. We want all users to have a smooth and hassle-free gaming experience without being bothered by game bugs. Here is our step-by-step guide to contacting the Wild Rift customer / player support team.
How to contact Wild Rift customer support
The support team has already answered many frequently asked questions on the game’s official website. In the event that someone cannot be satisfied, Wild Rift’s customer service is available to contact at any time, to answer player questions.
There are three ways to contact the Wild Rift customer support team. Players can contact you from game menu options. They can contact through the Official site or contact the developers directly via their social media handles.
How to contact via the in-game customer service option
Players must start the game on their devices. Once the game splash screen loads, they need to follow the steps below:
- Touch the gear wheel icon present in the upper right corner of the home screen. This would lead you to the game settings menu.
- Next, you need to tap on the headphones icon, present right next to the Terms of Service button. This would lead you to the in-app support page of League of Legends: Wild Rift.
- You will find that the developers have already responded to many Frequent questions here. To read them, you need to scroll down and choose the category your problem falls into to view the commonly known problems in that category. You can also enter keywords from your query into the search bar to quickly jump to the desired question. It is very likely that you will find your exact problem here.
Raise a ticket
- If your problem persists or is something different, you need to send to Ticket. To do this, go back to the in-app support page and scroll down to the bottom of that page. Tap the Send a ticket button.
- In the next step, you need to log in with your Riot Games account. If you don’t have an existing account with them, create a new one to continue. You have to fill in the details that are yours e-mail user identifier, Date of birthAnd password.
- Once logged in, you gain access to the Support ticket. You must enter the following details in the Support Ticket:
- Type of request
- The subject of your request.
- The category of your request (this could be account issues, technical issues or some bugs in the game).
- A detailed description of your request.
- Relevant screenshots of your problem for better assistance.
- After filling in all the inputs, tap the Send button to successfully increase a ticket. The developer team will reply to you based on this.
Contacting via Wild Rift Official Support Website
Players can go directly to Wild Rift’s official support website and access the customer service option from there. It could be another alternative in case players are having trouble logging in and cannot access the in-game support option.
- Visit the official League of Legends: Wild Rift website.
- Touch the three-line bar present in the upper right corner of the web page and choose the Support option from the drop-down list that appears. This would lead you to the Support web page by Riot Games. Make sure you log in with your Riot Games account afterwards.
- You can access the FAQ section from here or raise a ticket if you can’t find your problem. The steps to do this are the same as we discussed in the previous section.
How to contact the developer team directly
Another approach would be to contact the developers directly. You could mail the Riot Games developer team directly at support@riotgames.com. Another method could be to contact them via their social media handles. @wild is the support Twitter Wild Rift handle to meet user requests. You can even contact the team at @wildrift, who is the officer Facebook Wild Rift ID. Players should then do a follow up on their Discord server, where tons of passionate fans are there to help users solve their questions.
However, are you having trouble contacting the League of Legends: Wild Rift customer support team? Go directly to our comments section and resolve your questions. Good game!
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