Clash Mini is a recent addition to the Clash universe. Similar to Royal clash, players must collect, summon and upgrade their army of Minis in this exciting real-time car combat. From the house of Supercell is played by the iconic Clash Heroes including Barbarian king, archer queen, And Maiden Shield, to name a few. Each of them has very powerful and unique Super abilities that can be upgraded by increasing their level. Players must choose unique cards and place them strategically on a chessboard to beat the opponent. Since its release, the game has recorded over a million downloads as people around the world have flocked to prove that they are the best strategy makers. The need to contact the customer support team is constantly increasing in Clash Mini.
While the game has successfully delivered all the key elements expected of this genre, there are still many issues that need to be addressed by the developers. Some fans face obstacles in the form of bugs in the game, account issues and in-app purchase issues. We want all users to have a smooth and hassle-free gaming experience without being bothered by game bugs. Here is our step by step guide to contacting the Clash Mini customer / player support team.
The support team has already answered many frequently asked questions on the game’s official website. But if anyone couldn’t settle, Clash Mini’s customer service is available to contact at any time to answer player questions.
There are three ways to contact the Clash Mini customer support team. Players can contact you from game menu options. They can contact through the official support site or contact Supercell developers directly via social media handles.
How to contact via the in-game customer service option
Players must launch the game on their devices. Once the game splash screen loads, they need to follow the steps below:
- Pass to Battle Tap on the main screen and tap on the cogwheel icon present in the top right corner of the screen. This would take you to the Game Settings menu.
- From the Settings menu, choose the Help and support option. This would redirect you to the Clash Mini in-app support page.
- You will find that the developers have already answered Frequently asked questions about there. To see the answers, tap the relevant category your problem falls into. You will get a list of frequent queries in that category on the screen. Read the answers by tapping the Questions. You can also filter the results by entering your problem keywords in the search bar. You will likely find your exact problem here.
- If your problem persists or is something different, you need to report the same. To do this, scroll down to the bottom of the Support Page and tap Contact us. You will be asked to choose whether you want to report a bug or share feedback. After choosing it, a message box will appear on the screen. Write down your exact problem in detail and tap the Send button to correctly report the problem.
Please note that this is an automated service and you will not receive a response. If the problem persists after a week, please file another bug report.
How to contact via Clash Mini official support website
Players can go directly to the official Clash Mini support website and access the customer service option from there. It could be another alternative in case players are having trouble logging in and can’t access the in-game support option.
- Visit here. It would take you to the official Clash Mini support webpage.
- You can access the Frequent questions from this page. To do this, tap on the three-line bar in the top right corner of the page.
- A list of categories appears on the screen. Users need to go to the category that best fits their problem and tap on the Questions in that category for the answers.
The developers have not yet added a Contact form to allow users to report their problems. We will update this space once they do.
How to contact the developer team directly
Another approach would be to contact the developers directly. Could mail the developer team directly at parents@supercell.com. Another method could be to contact them via their social media handles. @supercella is the support Twitter SuperCell handle to satisfy user requests. You can even contact the team at @supercell, which is the officer Facebook SuperCell ID. Players should then do a follow up on their Discord server, where tons of passionate fans are there to help users solve their questions.
However, are you having trouble contacting the Clash Mini customer support team? Go directly to our comments section and resolve your questions. Good game!
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